Elevate Golf is committed to keeping the platform safe, fair and respectful
for everyone. If a Player encounters behaviour or content that feels
inappropriate, misleading or unfair, it can be reported directly in-app or by
contacting the support team. Reports may relate to issues such as poor conduct,
off-platform engagement or payment requests, or content that does not meet
community standards.
Every report is reviewed carefully and handled in line with the
Fair Play Guarantee and the
Acceptable Use Policy. Players and Coaches are
both protected, and action is taken promptly where rules have been broken.
Outcomes may include refunds (see
Refunds &
Cancellations), warnings or removal from the platform in serious cases.
Reporting concerns helps maintain trust in the community. It ensures that
Players feel safe seeking advice and that Coaches know their work is respected.
By giving Players and Coaches a clear way to raise issues, Elevate Golf
sustains an environment where everyone can focus on progress and enjoyment.