Ratings and reviews help build trust between Players and Coaches. After a
Tip is delivered, a Player is invited to leave a
rating and a
review - two distinct signals that work together.
Ratings are
a quick score of overall satisfaction. They roll up into a Coach’s visible
average and
can
be used to sort profiles in the Coach Gallery, so
Players can compare options at a glance.
Reviews are
short written notes that add context - what was most useful, how clearly the
advice was explained, and how actionable it felt. Clear, honest reviews help
future Players understand what to expect and help Coaches see what is landing
well.
The system is designed to be respectful and constructive. Reviews should be
specific and fair, and must focus on the Tip delivered. Misuse or harassment is
not tolerated (see the
Acceptable Use Policy;
concerns are handled under the
Fair Play Guarantee.
Together, ratings provide the quick signal; reviews provide the detail. This
balance keeps choices transparent for Players and supports a community built on
quality and trust.