‘Online Now’

‘Online Now’

‘Online Now’ is designed to enable near real-time responses from Coaches - ideal for a quick session at the range or before a match or tournament. As the name suggests, these Coaches are currently available to respond quickly to Tip, within minutes.

Coaches who are ‘Online Now’ display a green dot on their profile image. They also appear in a dedicated ‘Online Now’ section on the Player Home Screen, sorted by best match, so a Player can select a Coach directly or tap “see all” to view more in the Coach Gallery. A quick filter for Online Now is available in the Coach Gallery
 to easily identify which Coaches are Online.

‘Online Now’ does not guarantee an immediate response, but it is built for fast turnaround. Coaches who switch it on are expected to be actively available to provide Tips. Safeguards apply - a Coach cannot enable ‘Online Now’ with more than three pending Tip requests - if more than three new requests arrive without a response, ‘Online Now’ is automatically turned off (the Coach remains available, just not flagged as online).

It is not a chat - a Player sends a request - a Coach responds. Pricing and scope do not change. Platform protections remain in place under the Fair Play Guarantee and the Acceptable Use Policy. For delays, see Tip Delays.

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