Tip Delays

Tip Delays

Most Tips on Elevate Golf are delivered within hours, but occasional delays can happen. These are usually caused by a Coach’s workload, time zone differences, or even technical issues.

If a Tip takes longer than expected, Players are encouraged to allow some extra time, as Coaches may not yet have started working on it. If the delay extends beyond 72 hours, a Player may contact Customer Support and the team will investigate, provide an update, and if necessary arrange a refund in line with the Refunds & Cancellations policy.

Such delays are rare, but when they occur they are handled fairly to protect both Players and Coaches. This ensures that Players receive value for money and that Coaches are supported when genuine issues arise. Transparency keeps the process clear and maintains trust across the Elevate Golf community.