How Ratings & Reviews Work

How Ratings & Reviews Work

Ratings and reviews on Elevate Golf give Players a voice and help Coaches build reputation. After a Tip is delivered, a Player can leave a star rating and a short written review. The rating is a score. The review is written feedback. Both appear on the Coach’s profile to help future Players make informed choices in the Coach Gallery.

Stronger ratings and constructive reviews signal clear, helpful guidance and professional delivery. In the Coach Gallery, Coaches can be sorted by rating so Players can see high performers more easily. Highest rated Coaches are also featured on the website and on the Home Screen. Featuring considers both a Coach’s rating and the number of Tips delivered.

The system supports accountability and fairness. Feedback should reflect the Tip that was delivered and the experience as a whole. If a review appears unfair or violates policy, a Coach may ask for a case review under the Fair Play Guarantee and the Acceptable Use Policy. Coaches cannot reply directly to reviews.

Used responsibly, ratings and reviews strengthen trust between Players and Coaches while encouraging clear, actionable Tips.

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